Last Updated on May 4, 2025
Welcome to FollowBuddy, a service provided by Ben Leavitt International Inc., 523 Oriole Dr, Oakville, Ontario L6K1N7, Canada ("FollowBuddy", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the FollowBuddy mobile applications and web application (collectively, the "Service").
By downloading, installing, or using any part of the Service, you ("you" or "User") agree to be bound by these Terms and by our Privacy Policy. If you do not accept all of these Terms, do not access or use the Service.
Eligibility & Children’s Privacy
You must be at least 13 years old (or the minimum age required by Instagram’s terms in your country) to use the Service.
If you are between 13 and 17, you may use the Service only with verified parental or guardian consent as required by the U.S. Children’s Online Privacy Protection Act (COPPA) and similar laws.
By using the Service, you represent that you meet these requirements and that any information you submit is accurate.
What FollowBuddy Does
FollowBuddy allows you to upload Instagram follower data exports and generate reports showing (i) accounts you follow that do not follow you back and (ii) accounts that have unfollowed you since your prior upload. We do not:
Collect Instagram credentials;
Request, scrape, or automate access to Instagram’s systems; or
Guarantee real‑time data or uninterrupted functionality if Instagram modifies its platform.
Disclaimer: FollowBuddy is not affiliated with, endorsed, or sponsored by Instagram or Meta Platforms, Inc. All Instagram trademarks remain property of their respective owners.
License & Intellectual Property
Subject to your continuous compliance with these Terms, we grant you a limited, revocable, non‑exclusive, non‑transferable, and non‑sublicensable license to install and use the Service for your personal, non‑commercial purposes. All rights not expressly granted are reserved by FollowBuddy.
You may not reverse‑engineer, decompile, copy, or alter any part of the Service except where such actions are expressly permitted by law.
Subscriptions & Billing
4.1 Plans
FollowBuddy Pro – Yearly: USD $49.99 per year (or local‑currency equivalent). Includes a three‑day free trial.
Other plans (monthly, lifetime, etc.) may be offered from time to time; details appear in‑app or on our website.
4.2 Free Trial & Billing
You will not be charged until after your free‑trial period ends.
To avoid charges, cancel at least 24 hours before the trial ends (see § 4.4).
4.3 Auto‑Renewal Disclosure (Required by CA Auto‑Renewal Law & EU CRD)
Subscriptions automatically renew at the then‑current price unless you cancel at least 24 hours before the end of the current term.
We will send you a post‑purchase confirmation email (web) or rely on Apple / Google receipts (mobile) that clearly describes renewal terms and cancellation instructions.
For web purchases, we will email a renewal reminder 30 days before annual renewal.
4.4 Managing or Cancelling
Mobile: open Settings › Apple ID › Subscriptions (iOS) or Google Play › Payments & subscriptions (Android).
Web: log in to your account dashboard or email hello@followbuddy.com.
4.5 Refunds & Right of Withdrawal
If you purchase via Apple or Google, their respective refund policies apply.
For web purchases, we honor statutory refund rights, including (i) the EU 14‑day right of withdrawal for digital services (unless you expressly waive it in‑checkout) and (ii) province/state consumer‑protection laws. Otherwise, fees are non‑refundable.
If we terminate the Service without cause (§ 8), you are entitled to a pro‑rated refund of any prepaid, unused portion.
User Responsibilities
You agree not to:
Violate any law, Instagram policy, or third‑party right;
Upload data you do not own or have lawful rights to share;
Use the Service for harassment, fraud, or illegal activity;
Attempt to gain unauthorized access to accounts or systems;
Interfere with, reverse‑engineer, or tamper with the Service.
You are solely responsible for:
The data you upload;
Securing your device and backup copies of your reports; and
Complying with all applicable laws where you live.
Privacy & Data Retention
Our collection and use of personal data are governed by the FollowBuddy Privacy Policy. Key points:
We store your uploaded data only as long as necessary to provide the Service or as required by law.
You may request deletion of your data at any time by emailing hello@followbuddy.com.
We will provide 30 days’ notice before materially changing data‑retention practices.
Intellectual‑Property Complaints (DMCA)
If you believe material hosted by us infringes your copyright, send a compliant notice to hello@followbuddy.com. We follow the takedown procedures of the U.S. DMCA and Canada’s Notice‑and‑Notice regime.
Termination or Suspension
We may suspend or terminate your account with reasonable notice if you materially breach these Terms or misuse the Service. In cases of fraud, illegal activity, or threats to platform integrity we may act immediately. Upon termination we will:
Disable access to the Service; and
Provide a pro‑rated refund of prepaid fees (except where termination is due to your breach).
You may delete your account at any time via in‑app settings or by contacting support.
Disclaimers & Limitation of Liability
The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties (express or implied). Where mandatory law forbids disclaimers, such warranties are limited to the minimum period allowed.
Cap on Damages: Except for liability that cannot be limited (e.g., gross negligence, willful misconduct, death, or personal injury), our aggregate liability to you for all claims arising out of the Service shall not exceed the greater of (i) amounts you paid to FollowBuddy in the 12 months before the event giving rise to the claim, or (ii) USD $50.
Indemnification
You agree to defend, indemnify, and hold harmless FollowBuddy, its officers, directors, employees, and affiliates from any claims or losses arising from:
Your use or misuse of the Service;
Your breach of these Terms;
Your violation of any law or third‑party rights.
Dispute Resolution & Arbitration
11.1 Informal Resolution
Please first contact hello@followbuddy.com; we will try to resolve your concern informally within 30 days.
11.2 Binding Arbitration (Except Where Prohibited)
If we cannot resolve the dispute, you and we agree to final, binding arbitration administered by JAMS under its Consumer Arbitration Rules. Seat of arbitration: Toronto, Ontario; language: English.
11.3 Opt‑Out
You may opt out of arbitration within 30 days of first accepting these Terms by emailing hello@followbuddy.com with subject "Arbitration Opt‑Out" and your account email.
11.4 Class‑Action Waiver
You and we waive any right to participate in class or representative actions, unless such waiver is unenforceable under applicable law.
11.5 Exceptions
Either party may bring individual claims in small‑claims court or seek injunctive relief in a court of competent jurisdiction for intellectual‑property misuse.
Governing Law & Consumer Rights
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada, without regard to conflict‑of‑law rules. Nothing in these Terms limits consumer rights that cannot be waived by contract under the law of your habitual residence.
Changes to the Service or Terms
We may update the Service or these Terms from time to time. We will:
Post the updated Terms with a new "Last updated" date;
Provide 30 days’ notice via email or in‑app notice if changes are material; and
Offer a right to reject changes by terminating your subscription for a pro‑rated refund before they take effect.
Miscellaneous
Severability: If any provision is unlawful or unenforceable, the remaining provisions will remain in effect.
Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Entire Agreement: These Terms, plus any additional policies referenced herein, constitute the entire agreement between you and FollowBuddy.
Contact Us
Email: hello@followbuddy.com
Mailing Address: 523 Oriole Dr, Oakville Ontario Canada L6K1N7
Legal Entity: Ben Leavitt International Inc.
